Frequently Asked Questions

Payment

We accept bank wire transfer for all orders, and major credit cards for smaller transactions and deposits. For custom and bespoke commissions, payment in full is generally required before production begins, with a clear schedule agreed in advance for larger trade orders.

Payment Security

All electronic payments are processed through secure, encrypted channels consistent with current banking industry standards. We never store complete card details on our own systems.

Trade Payment Terms

Established trade partners may be offered structured payment terms as part of an ongoing relationship - this is discussed individually as part of onboarding through our Business Partner Portal.